Frequently Asked Questions
We use a combination of traditional squeegeeing techniques and a water-fed pole system with purified water. The water-fed pole method allows us to safely clean windows on homes up to 3 stories without ladders, ensuring a thorough and streak-free clean every time.
We recommend having your windows professionally cleaned at least twice a year — once in the spring and once in the fall. However, homes near busy roads, construction sites, or heavily wooded areas may benefit from quarterly cleanings.
We proudly serve the greater Portland metro area including Happy Valley, Lake Oswego, Oregon City, Damascus, Gresham, West Linn, Clackamas, and surrounding communities.
Yes! We offer free, no-obligation estimates for all our services. You can request an estimate through our website contact form, by calling us at 971-352-0393, or by emailing info@crystalmarkexteriors.com.
Yes, Crystal Mark Exteriors is fully insured. We carry both general liability insurance and workers' compensation coverage, so you can have peace of mind knowing your property and our team are protected.
Absolutely. We offer gentle, effective solar panel cleaning using purified water and non-abrasive tools. Regular cleaning helps maintain peak energy efficiency and extends the lifespan of your panels without damaging them or voiding warranties.
Yes, we clean screens by hand — carefully removing each one, scrubbing with a soft brush and safe solution, rinsing, drying, and reinstalling for a spotless finish. We also offer basic screen repair services.
Our residential services focus on homes up to 3 stories using water-fed poles and traditional methods. Commercial services are tailored for storefronts, office buildings, and larger properties, using advanced equipment and safety protocols. Both services deliver the same crystal-clear results.
You can schedule an appointment by calling us at 971-352-0393, emailing info@crystalmarkexteriors.com, or filling out the contact form on our website. We'll work with you to find a time that fits your schedule.
We understand that plans can change. We ask that you provide at least 24 hours' notice if you need to reschedule or cancel your appointment. This helps us serve all our customers efficiently.