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Terms of Service

Last updated: April 4, 2026

Agreement to Terms

By accessing or using the Crystal Mark Exteriors website (www.crystalmarkexteriors.com) and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Services

Crystal Mark Exteriors provides exterior improvement services including window cleaning (residential and commercial), solar panel cleaning, screen cleaning, and related services in the Portland, OR metropolitan area. All services are subject to availability and scheduling.

Estimates and Pricing

We offer free estimates for our services. Estimates are based on the information provided at the time of the request and may be adjusted after an on-site assessment. Final pricing will be communicated and agreed upon before work begins.

Scheduling and Cancellations

Appointments are scheduled based on mutual availability. We ask that you provide at least 24 hours' notice if you need to reschedule or cancel your appointment. Crystal Mark Exteriors reserves the right to reschedule appointments due to weather conditions or other unforeseen circumstances.

Text Messaging Terms

Crystal Mark Exteriors may send you text messages regarding appointment reminders, scheduling updates, service confirmations, and promotional offers, depending on the consent preferences you select when submitting our contact form.

Opt-Out: You can opt out of receiving text messages at any time by texting STOP to the number from which you received the message. After opting out, you will receive a confirmation message and will no longer receive text messages from us. For support, contact us at info@crystalmarkexteriors.com or call 971-352-0393.

Message Frequency: Message frequency varies based on your service schedule and the consent preferences you select. Message and data rates may apply.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

For information about how we handle your data, please review our Privacy Policy.

Liability and Insurance

Crystal Mark Exteriors is fully insured. While we take every precaution to protect your property during service, our liability is limited to the cost of the services provided. We are not responsible for pre-existing damage, defects in windows or screens, or damage caused by factors outside our control.

Property Access

By scheduling our services, you grant Crystal Mark Exteriors permission to access your property to perform the agreed-upon services. Please ensure that the work areas are accessible and that any pets are secured prior to our arrival.

Payment

Payment is due upon completion of services unless otherwise agreed in writing. We accept various payment methods. Specific payment terms will be communicated at the time of service.

Intellectual Property

All content on the Crystal Mark Exteriors website, including text, images, logos, and design, is the property of Crystal Mark Exteriors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

Website Use

You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any portion of the website
  • Use the website to transmit harmful, offensive, or misleading content
  • Interfere with the proper functioning of the website

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the maximum extent permitted by law, Crystal Mark Exteriors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict of law principles.

Contact Us

If you have any questions about these Terms of Service, please contact us: