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Privacy Policy

Last updated: April 4, 2026

Introduction

Crystal Mark Exteriors ("we," "us," or "our") operates the website www.crystalmarkexteriors.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, physical address, and other contact details you provide through our contact forms or when requesting a quote.
  • Service Information: Details about the services you request, such as number of window panes, number of screens, and service type preferences.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our website.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Schedule appointments and send service confirmations
  • Send appointment reminders and scheduling updates
  • Communicate with you about our services, promotions, and updates (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Text Messaging and SMS

If you opt in to receive text messages from Crystal Mark Exteriors, we may send you messages related to appointment reminders, scheduling updates, service confirmations, special offers, and promotions, depending on the consent you provide.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service.

Text messaging originator opt-in data and consent will not be shared with any third parties.

You may opt out of receiving text messages at any time by texting STOP to the number from which you received the message. For assistance, contact us at info@crystalmarkexteriors.com or call 971-352-0393.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in operating our business, such as scheduling software, payment processors, or customer service tools. These providers are obligated to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Opt out of text message communications by texting STOP

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: